I called my regular guy who said I had a crack in my 20 year old heat exchange[r] and I needed a new furnace. ( In addition he mentioned that I had a rat problem.) I got Dan Goss ( of Dekalb C.A.R.E.) for a second opinion. Not only did I not have a crack in the heat exchanger, but my furnace was only 9 years old – not 20. Dan HEPA vac-ed the rat droppings, reconnected a wire, and replaced my filter with the correct kind (as my old guys had been using the wrong one.) I will NEVER use anyone other than Dan again.
M. Adams (Decatur)
I have used Dan of Dekalb C.A.R.E. to fix my heat and air at different locations on several occasions. He is an honest, decent, hard-working guy who tells you what you need, tells you what it will cost, and does the job right. Prices are fair, and he has never tried to sell me equipment that I don’t need, ( unlike some other companies who seem to always want to try and sell you an entire new HVAC system.) Easy to talk to, a good person, a fine businessman. I recommend him highly. Honest repairman can be hard to find. He is one of them.
P. Graffunder (Tucker)
I have used DeKalb C.A.R.E. for 10 years to service my HVAC units. The service has always been first rate and I have always been very satisfied. Last year my A/C unit was not performing and I chose to upgrade to a high efficiency unit. From the bid on the work to the install I couldn’t be more pleased. Dekalb C.A.R.E. was not only the best price, but was the best in trying to sell what I needed not what would cost the most. The new unit (heat and air) is so quiet and energy cost-saving. My bills have been significantly less. I was so happy I replaced my upstairs unit 6 months later. The installs went great and the technicians were very courteous and neat. You would have never known that they installed in my attic when they left. I highly recommend Dekalb C.A.R.E. to anyone that needs just regular service or is in need of updating their existing units.
V. Erario (Doraville)
I am so glad that I found Dan Goss when I was looking for HVAC service. He is so honest and trustworthy and incredibly knowledgeable. He does great work and delivers great customer service. He’s been doing maintenance on my systems for three years now and recently replaced one of them. His team worked efficiently and cleaned up after themselves when they were done. My attic has never been so clean. I recommend Dekalb C.A.R.E. to anyone who needs HVAC repair/maintenance.
S. Suggs (Dunwoody)